Publications

In addition to the information provided in the various sections of this website, we produce a number of information leaflets to help you with various aspects of your tenancy. We also publish other material giving more information about the association. To access your customer leaflets below please click on the image.

Copies of these new leaflets and other publications are freely available from the association's offices. Just call 0345 8 500 500 to request yours.

 Tenants handbook PDF Tenants Handbook  Leaseholders handbook PDF Leaseholders Handbook
 Standards for Involvement Standards for Involvement  Rechargeable Repairs PDF Rechargable Repairs
 Resident's Service Standards Tenant Service Standards   Hate Crime PDF Hate Crime - Don't Suffer in Silence
 Leaseholder's Service Standards Leaseholders Service Standards  Compensation Leaflet PDF Compensation leaflet
   
In addition to the information provided in the various sections of this website, we produce a number of information leaflets to help you with various aspects of your tenancy.  
  

Performance Reports

 
The 2009 performance report can be found inside our Autumn 2009 newsletter 
   

Resident Newsletters

 
Residents Newsletter Spring 2010 PDFResidents Newsletter Summer 2010  
    

Earlier publications

  

Residents Newsletter Spring 2010 PDFResidents Newsletter Spring 2010
Residents Newsletter Winter 09 PDFResidents Newsletter Winter 09
Autumn Newsletter 2009 PDFAutumn Newsletter 2009
Summer Newsletter PDFSummer Newsletter 2009
Involvement News Winter 2010 PDF Involvement News Spring 2010
Involvement News Winter 2010 PDFInvolvement News Winter 2009
Involvement News Summer 2009 PDFInvolvement News Edition Aug 2009
Involvement News Spring 2009 PDFInvolvement News Spring 2009